Responsible Gaming
Our Commitment to Responsible Gaming
We are committed to promoting safe and responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to participate in online gaming, please do so responsibly and within your means.
Age Verification
Online gaming is restricted to individuals who are 18 years of age or older, or the legal age of majority in your province or territory in Canada. We strictly verify the age of all players before allowing access to our platform. If you are under the legal age, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, problem gambling may be present:
- Spending more time and money on gambling than intended
- Constantly thinking about gambling or past gaming sessions
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying to family and friends about the extent of your gaming
- Neglecting work, school, family, or other important responsibilities due to gambling
- Using gambling as a way to escape problems or negative emotions
- Experiencing anxiety or irritability when unable to gamble
- Borrowing money to finance gambling activities
- Feeling a need to gamble with increasing amounts of money for the same excitement
- Failed attempts to cut back or stop gambling
Self-Help Tools and Features
Most reputable online gaming platforms offer tools to help you maintain control over your gaming habits:
- Deposit Limits: Set a maximum amount of money you are willing to deposit within a specified time period
- Loss Limits: Set a maximum amount of money you are willing to lose
- Time Limits: Set alimits on how long you can play in a single session
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
If your gaming platform does not offer these tools, we encourage you to seek support from the organizations listed below.
Support Resources for Canada
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
Canadian Resources
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Provides evidence-based resources and support for problem gambling in Canada -
National Council on Problem Gambling (US-based, serves North America)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Offers confidential support and referrals to local treatment services -
Gamblers Anonymous
A peer-support fellowship offering meetings across Canada and North America
International Resources
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Offers free support, advice, and counselling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for UK online gambling -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support services for problem gambling
Take Action Today
If you are experiencing signs of problem gambling, please seek help immediately. There is no shame in reaching out—problem gambling is a recognized condition, and support is available. Contact one of the organizations listed above, speak with a trusted family member or friend, or consult with a mental health professional. Recovery is possible, and you do not have to face this alone.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable or begins to negatively impact your life, it is time to seek help.